Twenty four passengers travelling on Tejas Express from Karmali to Chatrapati Shivaji Maharaj Terminus have fallen ill after they had food from the pantry auto.
On Sunday morning the passengers who fell ill were returning to Mumbai.
IRCTC tweeted, "Dear Sir/Ma'am, We understand your concern.We would like to assure you that all the passengers now hospitalized are out of danger and the same has been confirmed by hospital authorities".
The train was stopped at the Chiplun station and all 26 people were admitted to the city's Life Care Hospital. Of the 24 passengers, three are in the intensive care unit. IRCTC Director, Catering services, left for Mumbai from New Delhi headquarters to follow up the matter and take immediate action. The maiden Tejas Express train service that was launched on this route had modern amenities such as automatic doors, LED TV, USB charging points, GPS-based passenger information system, celebrity chef menu and coffee vending machine, among others.
A group of seven passengers complained of nausea and were attended to by onboard supervisor. Passengers felt uneasy after having their breakfast meal that was served to 220 passengers - 170 vegetarian and 130 non-vegetarian meals, an IRCTC official said.
In an official communication, IRCTC assured that strict action would be taken against the contractor, if found guilty. Sanjay Prabhu, a passenger who also suffered from severe dehydration, said, "We were given breakfast after 9 am and at around 12.30 pm, we were served soup with bread sticks".
The Indian Railways has sent the food sample for inspection. The area officer of IRCTC at Madgaon and the onboard manager have been placed under suspension pending a fact-finding and food-testing report. Meanwhile, two groups of passengers also complained for same. They have been admitted to a nearby hospital in Ratnagiri.